LED WALL SERVICE
HonghaiLED provides LED wall Service, factory OEM service, shipping service, and technical support.
LED Wall Service – Factory OEM
HonghaiLED provides factory OEM services and welcomes consultation and cooperation.
 Brand Custom LogoHonghaiLED can label all LED displays with your company’s logo. |
 Special RequirementsHonghaiLED can meet your special requirements while maintaining quality. |
 Privacy ProtectionHonghaiLED strictly protect your supplier information. |
 Win-win CooperationHonghaiLED meet your production needs while promoting your brand. |
LED Wall Service – Shipping Service
Shipping from China to your country
HonghaiLED provides overseas shipping services with strong cost competitiveness. After the LED display screen is produced, we immediately contact the freight company to ensure the safe delivery of the goods. Some countries can provide customs clearance services without the need for an import license. Our partnered freight forwarders have over 15 years of experience, providing you with reliable shipping services.
 Air ShippingThe speed of air transport is very fast, generally 7-10 days, but the freight price is very expensive |
 Sea ShippingApplicable to most customers, the shipping time is long and takes more than 1 month. |
 Door to DoorFor sample orders, delivered by express company, speed is similar to air freight. |
LED Wall Service – Technical Support
HonghaiLED must serve every customer well and establish long-term cooperative relationships. Helping customers solve their problems can make customers more satisfied. Therefore, if you encounter any problems when using HonghaiLED products, you can contact us and HonghaiLED will reply to you as soon as possible.
 Contact SalespersonBy contacting your dedicated salesperson, you can clearly understand product information to solve problems more efficiently. |
 Video ConnectionConduct video calls through online chat APP to help the technical team understand the problem more intuitively. |
 Remote ControlRemote control software is available that allows the technical team to directly operate the equipment and help solve problems. |
 Solve the ProblemYou will become an expert by working with a dedicated technical team to solve problems and learn solutions. |
LED Wall Service – Warranty Policy
If you encounter any problems when using HonghaiLED products, you can contact us. The following terms are intended to ensure that customers receive transparent and standardized support in after-sales service.
Warranty Service:
1. During the warranty period, HonghaiLED provides free maintenance services.
2. If it is damaged within two years, HonghaiLED will provide a new power supply and receiving card for free.
3. HonghaiLED will bear the single transportation cost during the warranty period, and will not bear the cost after the warranty period expires.
4. After the warranty expires, HonghaiLED will provide maintenance services at preferential prices.
No liability or warranty is assumed for the following situations.
1. Unauthorized disassembly and repair;
2. Malfunction caused by misoperation or improper use;
3. Beyond the warranty period;
4. The serial number sealing tape is invalid or damaged;
5. Damage caused by natural disasters such as fires, floods, earthquakes, etc.;
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